Frequently Asked Questions
Q: What if my little one becomes ill or requires medical attention during their stay at Smoky Mountain K-9 Cottages?
A: We will contact you immediately to alert you and determine your preference for treatment. Depending on the severity of illness or injury we will use our discretion to ensure the welfare of your dog.
Q: Can I call and check on my pet?
A: Yes! We want all of our pet parents to be worry-free while your fur baby is staying us at Smoky Mountain K-9 Cottages. We are regularly adding pictures onto our Facebook page, so make sure to check in often. No doubt you will find a picture of your furry ones.
Q: What if my pet has a special need?
A: We can accommodate special need requests on a one-on-one basis. Please call prior to visit to ensure we can accommodate your needs.
Q: Can I board my dog in the same suite with my friend's dog?
A: No. We only board dogs together from the same household to ensure the safety of all dogs in our facility. Boarding can be stressful and can cause tension between dogs that are not used to being around one another 24-7.
Front Door Is Locked For Security Purposes ~
Please Call 865-428-7311 & We Will Meet You In The Lobby
Reservations are highly recommended for boarding. Reservations can be made by calling 865-428-7311 or directly here on our website.
$30/dog/night for custom cottage
$20/for each additional dog sharing the same cottage (in the same family)
Stay 6 nights...get the 7th night free
Our rates are the same every day of the year. You will never pay a premium price on holidays or prime weekends.
Hooray! A sleep over with my pals! I can't wait!
What to Bring for a Sleep Over
Our cancellation policy is simple. We understand life comes with unexpected events that can be out of your control. While we'd appreciate as much notice as possible, you may cancel your reservation for no charge up to 24 hours prior to your stay - we simply hope you'll consider our services on your next trip!
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Requirements for Sleep Overs